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HashConcierge
HashConcierge — AI Web & Email Concierge
An AI front desk for inbound web chat, contact forms, and email — qualifies inquiries, answers FAQs, books meetings into the calendar, and updates the CRM. The web-channel companion to HashVoice.
Next.jsClaudeCal.comResendHubSpot MCP
The Challenge
A boutique professional services firm received 40+ web inquiries per week, most landing after hours. Half went stale before anyone replied, and the team had no view of response times or conversion.
The Solution
We deployed HashConcierge across the site, contact form, and shared inbox. The agent qualifies inquiries against the firm's intake criteria, books qualified prospects directly onto a partner's calendar, and posts every interaction to HubSpot — with clear escalation rules for cases that need a human.
Results
- Inquiries answered in <30s
- 100%
- Qualified-meeting conversion lift
- +47%
- After-hours response time
- −98%
Key Features
Drop-In Chat Widget (one script tag)
Email Inbox Watcher with Drafted & Auto-Replies
Calendar Booking (Cal.com / Google / Outlook)
CRM Sync (HubSpot / Salesforce / Pipedrive)
Project Overview
Client
Boutique Professional Services Firm
Managing Partner
"
"After-hours inquiries used to die in our inbox. Now every visitor gets a real reply in seconds and books themselves in — by Monday morning, the week is half-scheduled."
